Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, including:

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Order and transaction information
• Products selected, purchased, returned, or exchanged
• Customer support communications
• Marketing preferences
• Reviews or other content voluntarily submitted

We may also automatically collect certain technical and usage information, including:

• IP address
• Browser and device type
• Operating system
• Approximate location derived from an IP address
• Pages and products viewed
• Shopping cart activity
• Referring website
• Date and time of visits
• Cookie and device identifiers
• Website interaction and diagnostic information

2. Payment Information

Payments may be processed by third-party payment providers.

MAIWORLD HOME does not intend to directly store complete payment card numbers, card security codes, or full payment credentials on its own servers.

We may receive limited payment information from the payment provider, including:

• Payment status
• Payment method
• Transaction identifier
• Billing name and address
• Last four digits of a payment card, when provided

Payment providers process information according to their own privacy policies and terms.

3. How We Use Information

We may use personal information to:

• Process payments and fulfill orders
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Process returns, exchanges, and refunds
• Respond to customer questions
• Provide customer support
• Maintain shopping cart selections and preferences
• Detect and prevent fraud
• Protect the website and our customers
• Diagnose technical problems
• Improve our products, website, and services
• Maintain business, accounting, and tax records
• Comply with legal obligations
• Enforce our policies and agreements
• Send marketing communications when permitted

Customers may unsubscribe from marketing emails by using the unsubscribe link in an email or by contacting us. We may continue to send transactional communications relating to orders and customer service requests.

4. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

• Operate essential website functions
• Remember shopping cart contents
• Save customer preferences
• Maintain website security
• Understand website traffic
• Analyze website performance
• Measure marketing effectiveness
• Detect and resolve technical problems

Cookies may include:

• Essential cookies
• Functional cookies
• Analytics cookies
• Advertising cookies, if enabled

Where required, customers will be provided with options to manage non-essential cookies. Disabling certain cookies may affect website functionality.

5. Third-Party Service Providers

We may share information with service providers that perform services on our behalf, including:

• Payment processors
• Website hosting providers
• Order management services
• Shipping and delivery providers
• Fraud prevention providers
• Cloud storage providers
• Analytics providers
• Email and communication providers
• Customer support services
• Advertising providers, if enabled
• Accounting and professional advisers

These providers receive only the information reasonably necessary to provide their services and are expected to process information in accordance with applicable agreements and laws.

6. How We Disclose Information

We may disclose personal information:

• To process and fulfill customer orders
• To arrange shipping and delivery
• To operate and maintain our website
• To detect fraud and protect security
• To comply with laws, court orders, or legal processes
• To protect the rights, safety, and property of customers, MAIWORLD HOME, or others
• In connection with a merger, acquisition, restructuring, financing, or sale of business assets
• With the customer’s consent or at the customer’s direction

We do not sell personal information for money.

Certain advertising or analytics disclosures may be considered a sale, sharing, or targeted advertising under some U.S. state privacy laws. Where applicable, customers may have the right to opt out.

7. Analytics and Advertising

If analytics or advertising services are enabled, third-party providers may collect information through cookies, pixels, or similar technologies.

This may include:

• IP address
• Device and browser information
• Products and pages viewed
• Shopping activity
• Referral information
• Advertising interaction and conversion information

Where required, non-essential analytics or advertising technologies will be subject to applicable consent or opt-out controls.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions
• Provide customer support
• Process returns and refunds
• Maintain required business and tax records
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

When information is no longer required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include:

• Encrypted website connections
• Access restrictions
• Account and system controls
• Secure third-party payment processing
• System monitoring
• Security and software updates

No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Customers are responsible for protecting their devices, passwords, and account information.

10. Customer Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Confirm whether we process your personal information
• Access personal information we maintain about you
• Correct inaccurate personal information
• Request deletion of personal information
• Obtain a portable copy of certain information
• Opt out of targeted advertising
• Opt out of certain sales or sharing of personal information
• Withdraw consent when processing is based on consent
• Appeal certain privacy-request decisions
• Exercise privacy rights without unlawful discrimination

To submit a privacy request, contact us at:

Please include:

• Your full name
• The email address associated with your order
• Your state of residence
• The type of request
• Information reasonably necessary to verify your identity

We may request additional information to verify your identity and prevent unauthorized access to personal information.

Authorized agents may submit requests where permitted by law, subject to identity and authorization verification.

11. Universal Opt-Out Signals

Where required by applicable law and supported by our website technology, we may process valid browser-based universal opt-out signals relating to targeted advertising or qualifying data sales.

The availability of this functionality may depend on the technologies and services used by the website.

12. Children’s Privacy

MAIWORLD HOME is a general-audience furniture store and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If a parent or guardian believes that a child has provided personal information to us, please contact us to request its deletion.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third parties. Customers should review the privacy policies of third-party websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, technologies, or legal obligations.

The updated policy will be posted on this page with a revised effective date. Where appropriate or legally required, we may provide additional notice of material changes.

15. Contact Us

For questions, concerns, or privacy requests, contact: