Terms of Service

1. Business Information

MAIWORLD HOME is operated by:

2. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to make a purchase.

By placing an order, you confirm that:

• You are legally capable of entering into a binding agreement
• The information you provide is complete and accurate
• You are authorized to use the selected payment method
• Your purchase is for lawful personal or business use

3. Website Use

You may use the website only for lawful purposes.

You agree not to:

• Use the website for fraudulent or unlawful activities
• Provide false or misleading information
• Attempt to gain unauthorized access to the website or its systems
• Interfere with website security or functionality
• Upload malware, viruses, or harmful code
• Copy, scrape, reproduce, or exploit website content without permission
• Use automated tools that place an unreasonable burden on the website
• Impersonate another person or organization
• Use the website in a way that violates another party’s rights

We may restrict or terminate access if we reasonably believe these Terms have been violated.

4. Product Information

We aim to provide accurate product descriptions, dimensions, materials, colors, finishes, prices, and photographs.

However:

• Product colors may vary because of lighting, photography, and screen settings
• Natural materials may vary in grain, texture, pattern, tone, knots, and other characteristics
• Product dimensions and weights may have reasonable manufacturing tolerances
• Packaging and minor product details may change without materially affecting function
• Decorative items shown in product photographs are not included unless specifically stated

Customers are responsible for reviewing product details and checking that furniture will fit through entrances, doorways, hallways, stairways, elevators, and the intended placement area.

5. Pricing

All prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without notice. A price change does not affect an order that has already been accepted, except where a clear pricing or technical error has occurred.

Prices generally do not include:

• Applicable sales taxes
• Shipping or freight charges
• Assembly services
• Redelivery or storage fees
• Other services not expressly included

Applicable charges will be displayed during checkout when available.

6. Orders and Acceptance

Submitting an order is an offer to purchase products under these Terms. An order confirmation email only confirms that we received the order and does not necessarily mean that the order has been accepted.

We may accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product unavailability
• Pricing or description errors
• Suspected fraud or unauthorized payment
• Delivery restrictions
• Incomplete or inaccurate information
• Violation of purchase limits
• Technical problems
• Circumstances outside our reasonable control

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

7. Payment

Customers must provide valid and accurate payment and billing information.

Payments may be processed by third-party payment providers. Their terms and privacy policies may also apply.

You authorize us and the applicable payment provider to charge:

• The product price
• Shipping and delivery charges
• Applicable taxes
• Other charges clearly disclosed before order submission

We are not responsible for fees charged independently by your bank, card issuer, or payment provider.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms.

Estimated processing and delivery dates are not guaranteed. Delivery may be affected by carrier disruptions, weather, access limitations, seasonal demand, or circumstances outside our reasonable control.

Customers are responsible for:

• Providing a complete and accurate delivery address
• Ensuring safe and reasonable delivery access
• Being available for scheduled deliveries
• Inspecting products promptly after delivery
• Reporting visible damage or incorrect items within the specified period

Additional charges may apply for failed delivery, redelivery, storage, address correction, or return-to-sender services caused by customer-provided information or access limitations.

9. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and cancellations are governed by our Refund & Return Policy, which forms part of these Terms.

Customers must obtain return authorization before sending any product back.

Products must satisfy the stated return conditions. Return shipping, freight pickup, storage, redelivery, or other costs may be deducted from an eligible refund where permitted.

Nothing in these Terms limits consumer rights that cannot legally be excluded or waived.

10. Product Inspection and Assembly

Inspect all products, parts, and packaging before assembly or use.

If a product appears damaged, defective, incomplete, or incorrect:

• Stop assembly and use
• Keep the original packaging
• Take clear photographs
• Contact customer support promptly
• Follow the instructions provided by our support team

Customers must follow all product instructions, safety warnings, care information, weight limits, and assembly guidance.

MAIWORLD HOME is not responsible for damage or injury resulting from improper assembly, modification, misuse, inadequate wall anchoring, failure to follow instructions, or use inconsistent with the product’s intended purpose, except where liability cannot legally be excluded.

11. Product Availability

Product availability may change without notice.

Adding a product to a cart does not reserve it. A product may become unavailable before the order is accepted or shipped.

If a purchased product becomes unavailable, we may:

• Contact the customer with available options
• Offer an alternative product
• Cancel the affected product
• Issue an applicable refund

We will not substitute a product without customer approval.

12. Promotions

Promotions, coupon codes, and special offers may be subject to separate conditions, expiration dates, product exclusions, purchase requirements, or usage limits.

Unless otherwise stated:

• Promotions cannot be combined
• Promotions cannot be applied retroactively
• Promotional value has no cash value
• Discounts apply only during the stated promotion period

We may cancel or correct a promotion affected by fraud, misuse, or technical error.

13. Intellectual Property

The website and its content, including text, graphics, layouts, photographs, product descriptions, logos, icons, software, and design elements, are owned by or licensed to MAIWORLD TECHNOLOGY LLC and are protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit website content without prior written permission.

Third-party trademarks and payment marks belong to their respective owners.

14. Customer Content

If you submit reviews, photographs, feedback, suggestions, or other content, you confirm that:

• You own or have permission to submit the content
• The content is accurate and lawful
• The content does not violate another party’s rights
• The content does not contain malware, threats, harassment, or unlawful material

You grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and adapt submitted content for operating and promoting our business, subject to applicable privacy laws.

We may remove submitted content that violates these Terms.

15. Third-Party Services and Links

The website may use or link to third-party services, including payment processors, delivery providers, analytics services, and external websites.

We do not control third-party services and are not responsible for their availability, content, security, or independent practices.

Use of a third-party service may be subject to that provider’s separate terms and privacy policy.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available or uninterrupted
• The website will be completely free from errors or harmful components
• Every product will remain available
• Product photographs will display identically on every device
• Estimated delivery dates will always be met

This disclaimer does not exclude any express product warranty or consumer right that cannot legally be waived.

17. Limitation of Liability

To the fullest extent permitted by applicable law, MAIWORLD TECHNOLOGY LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or purchase of products.

Where liability cannot be excluded, our total liability relating to a product or order will not exceed the amount paid for the applicable product or order, except where applicable law requires otherwise.

These limitations do not apply to liability that cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless MAIWORLD TECHNOLOGY LLC and its officers, employees, contractors, and service providers from claims, losses, or expenses resulting from:

• Your unlawful use of the website
• Your violation of these Terms
• Your infringement of another party’s rights
• Content you submit
• Fraudulent or unauthorized activity attributable to you

This provision does not apply where prohibited by law.

19. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using the website, you acknowledge that personal information will be handled according to that policy and applicable law.

20. Governing Law

These Terms are governed by the laws of the State of Colorado and applicable United States federal law, without regard to conflict-of-law principles, except where consumer protection laws in your place of residence require otherwise.

21. Dispute Resolution

Before starting formal legal proceedings, you and MAIWORLD TECHNOLOGY LLC agree to make a reasonable attempt to resolve the dispute through direct communication.

To report a dispute, contact:

Nothing in this section prevents either party from seeking relief in a court with appropriate jurisdiction or exercising rights that cannot legally be waived.

22. Changes to These Terms

We may update these Terms to reflect changes to our services, business practices, or legal obligations.

The revised Terms will be posted on this page with an updated effective date. Changes will apply prospectively unless otherwise required by law.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

24. No Waiver

Failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund & Return Policy, and other policies referenced during checkout, constitute the agreement between the customer and MAIWORLD TECHNOLOGY LLC regarding use of the website and applicable purchases.

26. Contact Us

For questions about these Terms, contact: